Cancellations and Rescheduling

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Deposit Policy 

I require a deposit of half of the appointment at time of booking. the deposit is refundable up to 4 days notice please see the cancellation policy for amounts of non-refundable deposit. 

Consultation amounts will come off the total bill not the deposit. 
for example; 
Consultation- £10 (to be paid at time of booking consultation)
Appointment- £72 (full head of highlight cut and blowdry)
Deposit required- £36 (at the time of booking the appointment)
Bill at the end of appointment = £26 (£72 appointment total - £10 consultation  - 36 deposit)


Cancellation Policy 

Any booking cancelled within

•48 hours (2 days) of the appointment time will make the full 50% deposit non-refundable.

- If you do not show to your appointment you will be charged the full amount of the service 

RESCHEDULE POLICY

i understand that things happen out of our control, if I have the availability appointments can be rescheduled but any appointment will only be rescheduled once then be subject to cancellation policy.

•1- 3 days will not have this charge at all.

•3-5 days 10% of the total booking will be kept and not go towards the total amount at your appointment.

•6-10 days it will be 20% of the total booking will be kept and not go towards the total amount at your appointment.

Thank you.

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