Cancellations and Rescheduling

Cancellation/No show Policy 

No Show (any client who doesn't show up to their appointment) will be charged in full 100% for their appointment. If payment isn't made then client will not be allowed to re-book. 

Any booking cancelled within

• 24 hours of the appointment time will incur a cost of 50% charge
• ​48 hours of appointment time will incur a 25% charge​
• 72 hours of appointment time 12.5% charge 

RESCHEDULE POLICY

I understand that things happen out of our control, if I have the availability appointments can be rescheduled but any appointment will only be rescheduled once then be subject to cancellation policy.

• 1- 5 days will not have a charge at all. (up to a maximum of 2 reschedule times then on the 3rd appointment will be subject to cancellation policy)
• 5-10 days there will be a 10% charge on top of the original booking 
• +10 days there will be a 20% charge on top of the original booking 

If the charge is not paid no future bookings will be made.

Thank you.

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